How do you help somebody who comes across as wooden (not me!), and wants to be more natural?
You can’t just say, “Be more natural”.
What my friend Steve Chapman did was utterly unexpected (it involved dandelions).
The interview with Steve in this episode was recorded as part of the research for my book, back in the days when you could meet a friend and sit in the park together, beneath noisy planes and near laughing children, without wearing a mask etc etc.
(The picture above was taken quite a long time before that.)
As you listen to Steve, please notice that his interaction with his client involved a lovely dance between gentle requests and firm demands – a combination that may possibly be necessary in any attempt to engineer an interaction.
Next time: “My First Wedding Speech”.